A three hour practice based workshop, focusing on effective communication, active listening, and the application of these skills. 

The workshop begins with an exploration of different communication techniques and their application as it is relevant to the participants.  The workshop then moves into the practice phase. This portion of the training allows participants to practice communication skills and techniques.  

Participants will come away from this workshop with increased confidence and competence in effective communication.  These techniques can be used when managing conflicts, difficult people/conversations, and in everyday workplace settings. 

Time: 3 hours